Frequently Asked Questions

Q: Are you a manufacturer or trading company?

A: We are a professional LED lighting manufacturer located in Zhongshan, China, with our own 20,000 sqm factory, complete production lines and testing equipment. We work directly with customers without middlemen.

Q: Do you support OEM/ODM services?

A: Yes, we support OEM branding and ODM custom development. We can customize product appearance, packaging and LOGO according to customer requirements.

Q: What is your MOQ?

A: MOQ for standard products is relatively low. For customized products, MOQ depends on the specific project. Please contact our sales team for details.

Q: How long is your product warranty?

A: We provide 2-3 years warranty for all our LED lighting products. We offer free repair or replacement for quality issues under normal use conditions.

Q: What is your lead time?

A: Standard in-stock products are shipped within 7-15 days. Bulk orders usually take 15-30 days depending on quantity.

Q: Which countries do you export to?

A: Our products are exported to over 50 countries across Europe, North America, Australia, Southeast Asia and the Middle East.